UPDATE: September 11, 2020

To Revolution Fans and Ticket Holders:

Thank you for your support during these very challenging and uncertain times. 

The Revolution resumed the 2020 season campaign on Thursday, August 20 vs. the Philadelphia Union at Gillette Stadium. On Friday, September 11, Major League Soccer announced additional updates to the 2020 league schedule.

Per the Massachusetts Reopening Advisory Board’s announcement on August 18, the Revolution will not be permitted to host fans at any events through at least the end of September. As a result, the Revolution home matches on August 20, August 29 and September 2, September 19 and September 23 will be played without fans in attendance. We will communicate directly with our respective ticket holders regarding refunds.

The Revolution fully support the state’s position and this decision in the interest of public safety. We would have welcomed the opportunity to host fans in September, but are hopeful to do so later in the season.  We greatly appreciate the time and support the Massachusetts Reopening Advisory Board has provided throughout this process and respect their efforts as they continue to navigate the state’s phased reopening.

Due to these unique circumstances, we would like to provide an update in regards to tickets and what the Revolution ticket policies are based on the type of tickets you may have purchased.

Our goal is to deliver the highest level of customer service possible.  If you have questions please contact Revolution Customer Service by email at cs@revolutionsoccer.net or call 1-877-GET-REVS (438-7387).

SEASON MEMBERS AND SEASON TICKET HOLDERS

Season Members and Season Ticket Holders will receive a credit or refund for any 2020 regular-season matches that are cancelled or played without fans. Please visit the Season Member Refund FAQ page for more detailed information.

All terms and conditions in the Revolution Membership Program Terms and Conditions will continue to apply.  Season Ticket Holders, who are not part of the Revolution Membership Program, may visit Gillette Stadium Ticket Terms for more information.  Season Members/Season Ticket Holders are encouraged to contact their Revolution Customer Service Representative to discuss any questions they might have about their season package.

MULTI-GAME PACKAGE TICKET HOLDERS

Following consultation with the Massachusetts Reopening Advisory Board, the Revolution learned on August 18 that we will not be permitted to host fans at any events through at least the end of September. As a result, the Revolution home matches on August 20, August 29 and September 2, September 19 and September 23 will be played without fans in attendance.

In addition, based on the limited seating inventory that may be available, we do not anticipate that we will be able to fulfill the ticket package that you purchased for the 2020 season.

As a result, we are providing you with a full refund or credit for amounts you have paid towards any 2020 Revolution home matches for which we are unable to provide you tickets. We have communicated these details via email to each Multi-Game Package Holder. 

Please see the Gillette Stadium Ticket Terms for more information.  If you have questions please contact your account representative, call 1-877-GET-REVS, or by email at cs@revolutionsoccer.net.  

INDIVIDUAL GAME TICKET HOLDERS

Following consultation with the Massachusetts Reopening Advisory Board, the Revolution learned on August 18 that we will not be permitted to host fans at any events through at least the end of September. As a result the Revolution home matches on August 20, August 29 and September 2, September 19 and September 23 will be played without fans in attendance.

In addition, based on the limited seating inventory that may be available, we do not anticipate that we will be able to fulfill your ticket purchase for the 2020 season.

As a result, we are providing you with a full refund or credit for amounts you have paid towards any 2020 Revolution home matches for which we are unable to provide you tickets.  We have communicated these details via email to each Individual Game Ticket Holder. 

Please see the Gillette Stadium Ticket Terms for more information. If you have questions please contact Revolution Customer Service by email at cs@revolutionsoccer.net or call 1-877-GET-REVS (438-7387).