“Revolutionary Work” is a series that highlights the people who make the New England Revolution tick behind the scenes, from the equipment room to the boardroom.

FOXBOROUGH, Mass. – Working as the fan engagement supervisor for the New England Revolution, Brendan Flood knows what supporters want – because he once stood where they stand. In his role with the Revs for the past four years, Flood has focused on strengthening the bond between fans and club, hoping his efforts not only improve the fan experience, but also give players a personal connection with the faces cheering them on.

If you’ve ever attended one of the Revolution’s many fan events, like F1 Night or TopGolf alongside the club’s players, Flood has likely been the brain behind those ideas.

“When I'm thinking of events or promotions, I like to go through and think, ‘what does a college student in Boston want to get out of it? Or what would make someone drive down from Nashua?’” explained Flood. “Throughout the different events, it's been gratifying to get people's feedback, saying, ‘this was really convenient, or I didn't know the players were this talkative or this personable.’ I think to help build that kind of connection to the club is something I value a lot.”​

Small, human moments are everything to Flood. A few minutes of conversation between a player and a young fan can turn casual interest into lifelong devotion. When a child and their family meet a player at a Revs event, they often leave changed. Maybe the player they spoke to isn’t an everyday starter or an All-Star like Carles Gil, but because they connected, that kid will wear that player’s name on the back of their jersey for life.

“I’d hope that after a player spends a night meeting fans, they feel there’s a community around them,” he said. “Even when things aren’t going great, maybe when they get lost in social media comments or faces booing in the stadium, knowing the people they met are in the crowd and support the club helps them in even the smallest way.”

A University of Rhode Island graduate, Flood always knew he wanted to work in sports. With a bachelor’s degree in Sports Media and Communication, he sampled many roles across the sports world before landing with the Revs, certain he wanted to do something creative.

Collaborating with New England’s marketing and community engagement teams, his role involves much more than simply putting together fan events. He also serves as a club liaison for supporters’ groups, ensuring Foxborough’s most faithful have what they need to make their presence known at Gillette Stadium.

“Growing up and going to Revs games, I saw these people in the stands waving flags and chanting all game. Now, I get to know the faces behind them. They really care about the club. They care that it does well and care about creating a sense of community. You can’t beat that atmosphere,” he explained.

An unexpected aspect of Flood’s role has also been taking the lead on many of New England’s eMLS responsibilities. He helps scout professional EA SPORTS FC competitors for the Revolution, supports those players, and works to promote eMLS competitions to fans in person and across the digital sphere.

“As someone who has played FC religiously, I thought this was a really cool part of the job,” Flood said. He most recently helped secure the club’s partnership with Luna eSports’ Gonçalo “RastaArtur” Pinto, and before RastaArtur’s arrival, was involved in bringing João “Jafonso” Vasconcelos to the Revolution for the 2024 eMLS season.

Jafonso sent Flood on one of the wildest rides of his career. Propelling himself to the FC Pro 24 World Championship in Berlin, Germany, Flood got to tag along, supporting the (now former) Revolution star as he made a magical run to the semifinals. Just one month later, Jafonso was crowned world champion with a victory at the Esports World Cup 2024.

“It was right after July Fourth, and people were asking, ‘so why are you going to Germany?’ And I was like ‘oh, for video games,’” he laughed. “It was a surreal experience to see a Revs logo in a different medium, on the stage with clubs like Manchester City. Our players on the pitch are important, and I care about that a lot, but to be able to celebrate a different expression of the club was awesome.”

Through his eMLS work, Flood has expanded the Revolution’s reach, connecting fans on the pitch with competitors in the virtual world. Even New England supporters who knew little about video games found themselves cheering for a world champion in a Revolution jersey.

By continuing to build and support the Revolution fanbase, Flood hopes to introduce more people to eMLS and inspire young fans to see the growing opportunities available to pursue their passions in esports.​

While cheering on a world champion remains one of his proudest accomplishments with the club, Flood continues to measure success by the connections he’s helped build and the fans he has brought closer to the club. His efforts remind supporters that the Revolution isn’t just a team of players on the field; it’s every member of staff, every fan, every handshake, every autograph, and every shared memory.

As the club continues to grow, welcoming a new head coach in Marko Mitrović and approaching a new season, Flood’s focus on those human connections ensures the next generation of fans will feel right at home when they enter the stands for years to come.