New England Revolution
Brian Bilello is in his third season as President of the New England Revolution. After serving six seasons as the club’s Chief Operating Officer, he was promoted to his current position in November 2011.
As President, Bilello oversees all aspects of the club’s operations, including both the team’s business activities and soccer operations. In addition to establishing the club’s strategic vision and plan, and fostering its implementation across the organization, he reports directly to the Kraft Family and represents the club on the MLS Board of Governors.
A former Revolution season ticket holder himself, Bilello has a unique perspective on the team’s fan experience. To ensure the club continues to prioritize its supporters, he works directly with fans to maximize their experiences at Gillette Stadium and through every touch point they have with the club.
As Chief Operating Officer from 2006 to 2011, Bilello expanded all of the Revolution’s business departments, oversaw the integration of the team’s jersey sponsor – UnitedHealthcare – and launched a dedicated ticket sales service group that won the MLS Presidents Award in 2011 and 2013 for season-ticket holder renewal rates.
Prior to accepting the COO role with the Revolution, Bilello served the Revolution, New England Patriots and Gillette Stadium in a variety of operational and strategic roles. He joined the Kraft Sports Group in 2003 as Director of Quality and Operational Control, where he worked to improve the fan experience across all areas of Gillette Stadium. He has also overseen the stadium’s concessions and retail operations, and provided strategic advice to the Kraft Family on a number of issues related to their sports ventures, in particular, soccer, MLS and the Revolution.
Before working with The Kraft Sports Group, Bilello was a management consultant at Bain & Company in the company’s San Francisco and Boston offices where he worked with clients in the sports, retail, consumer products and entertainment industries. Through his work at Bain & Company, he got his start in sports by helping a client with a team’s analytics project, a subject matter he continues to work on and integrate into the day-to-day operations at the Revolution.
An avid soccer player, Bilello played varsity soccer at MIT, where he studied engineering and economics. Before joining the organization’s staff, Bilello was a Revolution season ticket holder.
Bilello lives in southern Massachusetts with his wife, Vanessa, and two young daughters, Samantha (9) and Madison (7), and continues to play organized soccer in his free time. He is a member of the Board of Directors for AmericaSCORES Boston, and was named to Boston Business Journal’s “40 Under 40” in September 2012.